Guest Services

The Hakuba Collection can assist with your activity bookings, lift passes and more.

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  Hakuba All Mountain Lift Pass

  10 unique alpine resorts, 960 hectares of skiable terrain, 135 lifts (5 gondolas) and 9 terrain parks – all on one Hakuba ski lift pass.

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  Airport Transfers

  The Nagano Snow Shuttle and Alpico offer the most bus transfers between Narita, Haneda and Hakuba. Please see the time table below as well as the booking link.

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  Ski & Snowboard Rental

  Book your ski or snowboard rentals through The Hakuba Collection and bundle it with your accommodation payment.

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  Ski & Snowboard Lessons

  Make the most of your Hakuba holiday with ski and snowboard lessons.

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  Guided Tours

  Explore the vast Hakuba backcountry and some of the very best powder skiing in Japan.

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  Car Rental Hakuba

  As Hakuba can be a bit car centric, renting a car is the perfect way to get around Hakuba in both the summer and winter.

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  Babysitting

  Babysitting is an excellent option for young kids who want a break from skiing.

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  Photography

  Capture special moments on your Hakuba holiday.