Kids Canoeing at Aoki Lake

Guest Services

The Hakuba Collection can assist with your activity bookings, lift passes and more.

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Hakuba All Mountain Lift Pass

10 unique alpine resorts, 960 hectares of skiable terrain, 135 lifts (5 gondolas) and 9 terrain parks – all on one Hakuba ski lift pass.

Chuo Taxi

Airport Transfers

The Nagano Snow Shuttle and Alpico offer the most bus transfers between Narita, Haneda and Hakuba. Please see the time table below as well as the booking link.

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Ski & Snowboard Rental

Book your ski or snowboard rentals through The Hakuba Collection and bundle it with your accommodation payment.

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Guided Tours

Explore the vast Hakuba backcountry and some of the very best powder skiing in Japan.

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Car Rental Hakuba

As Hakuba can be a bit car centric, renting a car is the perfect way to get around Hakuba in both the summer and winter.

Babysitting in Hakuba


Babysitting is an excellent option for young kids who want a break from skiing.

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Capture special moments on your Hakuba holiday.

Our Properties


Gravity is an elegant, 3 bedroom luxury accommodation located in a quiet area next to Echoland, surrounded by beautiful forest scenery.

  • 6 Max Guests
  • 2.5 Bathrooms
  • 2.5 Bathrooms

Kairos by the Mountain

Located next to the Courtyard by Marriott near Echoland, Kairos by the Mountain is the ideal for large groups or two smaller families.

  • 8 Max Guests
  • 2.5 Bathrooms
  • 2.5 Bathrooms
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Contact us to book your Hakuba holiday.

Together with our team, we're here to make your holiday great!

Book Now